Since 1997, when Richland Loan Processing Center (RLPC) began originating private student loans, our vision has remained consistent.
We offer a unique level of service helping lenders meet their specific needs rather than requiring them to build a loan program around a
servicer's platform and service offerings. Because of our specialization, we offer a level of service that cannot be found in
a "one size fits all" organization.
RLPC commits to setting itself apart by:
Providing a flexible lending platform. Lenders can offer the loan program that meets their specific lending goals rather than settling for what is available.
Specializing in loan originations. All-in-one servicers will originate loans but are heavily focused on billing and collections where they generate their income. We tailor our services to originations in order to meet the needs of our diverse customer base, consisting of lenders, schools, and students.
Focusing on building relationships based on trust and consistency.
Offering a unique customer experience through personal assistance with direct staff-to-client access. Auto-attendants and dialers will not be found at RLPC.
Ensuring consistency and regulatory compliance in underwriting by our knowledgeable and experienced team. This builds trust with business partners and applicants.
Safeguarding loan quality resulting in a strong foundation for each loan program.
RLPC provides customized loan origination services where lenders can trust their product is developed and managed as specified.
We build relationships with both clients and applicants by working one-on-one with them and providing a level of
customer service that only an organization specializing in originations can. Our commitment to quality, regulatory compliance,
and exceptional customer service shines through all we do and lenders can be confident they can rely on RLPC.