How do I obtain a copy of my credit bureau report?
An amendment to the federal Fair Credit Report Act (FCRA) requires each of the nationwide consumer
reporting companies to provide you with a free copy of your credit report, at
your request, once every 12 months. Detailed information regarding how and when you can
obtain your report can be found at
, 877.322.8228, and Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
If you have received an adverse action letter, you may be entitled to receive a
free credit report from the reporting agency identified on the letter. You have
60 days from the date on the adverse action letter to request the report.
Credit Bureau Contact Information
information I submit through this site secure?
Ensuring your privacy and
security is important to us.
Information submission through the site is encrypted by an industry-standard
Secure Socket Layer (SSL) connection to protect the transmission of sensitive
data. 256-bit encryption is used for all secure transactions. To verify your
session is secure, look for https: instead of http: in the URL, and the closed
padlock icon located in the address bar of your browser.
Although these security measures are in place, if you would rather not handle a
transaction online, you can submit your request by contacting us via phone or
How can I submit my application?
Some loan programs allow you to electronically sign and submit your application.
Those programs will walk you through the submission process as you complete your application.
All loan programs offer the option to print, sign, and submit your application by uploading and submitting it to RLPC through our Contact Us
You may also mail or fax your application. See our Contact Us
page for our address and fax number.
I was notified my application is incomplete. How can I submit the missing information?
Documents and other information can be provided securely by uploading and submitting them through Contact Us
You may also mail or fax your documents. Some information may be provided by calling Customer Service at 877.444.0300. RLPC reserves
the right to request any or all information in writing.
How do I
call you from outside the United States?
Contact RLPC by phone at
How do I
change my address?
All address changes must
be submitted via fax or mail. A change of address form is available on Forms
for your convenience.